Warranty Information

At Nuryadi.com, we are committed to providing genuine, high-quality products supported by clear and transparent warranty policies. All products sold on our website are supplied through authorized manufacturers or official distributors and include applicable manufacturer warranty coverage unless otherwise stated.

This page outlines our general warranty policy and claim procedures. Specific warranty terms may vary by product and brand and are detailed on individual product pages.


Manufacturer Warranty Coverage

Most products available on Nuryadi.com are covered by a manufacturer’s warranty, which protects against defects in materials or workmanship under normal and intended use.

Warranty coverage and duration vary depending on:

  • Product type

  • Brand

  • Model

  • Intended usage (recreational or commercial)

Examples of products covered under manufacturer warranty include:

  • Outboard motors

  • Inflatable boats and RIBs

  • Marine equipment

  • Power and industrial equipment

  • Test and measurement equipment

Exact warranty terms are specified on each product page.


What Is Covered

Manufacturer warranties generally cover:

  • Manufacturing defects

  • Faulty components under normal operating conditions

  • Issues resulting from factory materials or assembly

Warranty claims are subject to inspection and approval by the manufacturer or an authorized service center.


What Is Not Covered

Warranty coverage does not include:

  • Normal wear and tear

  • Improper installation or incorrect operation

  • Unauthorized modifications or repairs

  • Damage caused by accidents, misuse, neglect, corrosion, or environmental exposure

  • Damage caused by improper storage or maintenance

  • Consumable or maintenance items unless explicitly stated

  • Commercial use where the product is not approved for such use by the manufacturer


Warranty Claim Procedure

To initiate a warranty claim, customers must:

  1. Contact our support team with proof of purchase

  2. Provide product serial numbers and relevant documentation

  3. Follow the manufacturer’s warranty inspection or service process

In some cases, customers may be required to work directly with the manufacturer or an authorized service provider.


Service Location and Shipping

  • Warranty service may require the product to be inspected or serviced at an authorized service center.

  • Shipping or transportation costs related to warranty claims may vary depending on manufacturer policy and customer location.

  • Repair or replacement timelines depend on manufacturer approval and parts availability.


Important Information

  • Warranty coverage begins from the date of product delivery.

  • Warranty terms are governed by the manufacturer and may vary by country or region.

  • Nuryadi.com does not provide extended warranties unless explicitly stated on the product page.

  • Warranty coverage does not replace routine maintenance requirements recommended by the manufacturer.


Need Help?

If you have questions regarding warranty coverage for a specific product or brand, please contact our support team before placing your order. We are happy to assist you in understanding warranty terms and choosing the right product with confidence.


Business Information

Business Name: Nuryadi
Business Type: Online Retailer

Business Address:
Jl. Kapten Raden Sulian, Belawan II
Medan Kota Belawan, Kota Medan
Sumatera Utara 20411
Indonesia

Phone: +62-823-6486-2757
Email: [email protected]

Business Hours:
Monday – Sunday: 09:00 – 17:00 (GMT+7)