Warranty Information
At Nuryadi.com, we are committed to providing genuine, high-quality products supported by clear and transparent warranty policies. All products sold on our website are supplied through authorized manufacturers or official distributors and include applicable manufacturer warranty coverage unless otherwise stated.
This page outlines our general warranty policy and claim procedures. Specific warranty terms may vary by product and brand and are detailed on individual product pages.
Manufacturer Warranty Coverage
Most products available on Nuryadi.com are covered by a manufacturer’s warranty, which protects against defects in materials or workmanship under normal and intended use.
Warranty coverage and duration vary depending on:
Product type
Brand
Model
Intended usage (recreational or commercial)
Examples of products covered under manufacturer warranty include:
Outboard motors
Inflatable boats and RIBs
Marine equipment
Power and industrial equipment
Test and measurement equipment
Exact warranty terms are specified on each product page.
What Is Covered
Manufacturer warranties generally cover:
Manufacturing defects
Faulty components under normal operating conditions
Issues resulting from factory materials or assembly
Warranty claims are subject to inspection and approval by the manufacturer or an authorized service center.
What Is Not Covered
Warranty coverage does not include:
Normal wear and tear
Improper installation or incorrect operation
Unauthorized modifications or repairs
Damage caused by accidents, misuse, neglect, corrosion, or environmental exposure
Damage caused by improper storage or maintenance
Consumable or maintenance items unless explicitly stated
Commercial use where the product is not approved for such use by the manufacturer
Warranty Claim Procedure
To initiate a warranty claim, customers must:
Contact our support team with proof of purchase
Provide product serial numbers and relevant documentation
Follow the manufacturer’s warranty inspection or service process
In some cases, customers may be required to work directly with the manufacturer or an authorized service provider.
Service Location and Shipping
Warranty service may require the product to be inspected or serviced at an authorized service center.
Shipping or transportation costs related to warranty claims may vary depending on manufacturer policy and customer location.
Repair or replacement timelines depend on manufacturer approval and parts availability.
Important Information
Warranty coverage begins from the date of product delivery.
Warranty terms are governed by the manufacturer and may vary by country or region.
Nuryadi.com does not provide extended warranties unless explicitly stated on the product page.
Warranty coverage does not replace routine maintenance requirements recommended by the manufacturer.
Need Help?
If you have questions regarding warranty coverage for a specific product or brand, please contact our support team before placing your order. We are happy to assist you in understanding warranty terms and choosing the right product with confidence.
Business Information
Business Name: Nuryadi
Business Type: Online Retailer
Business Address:
Jl. Kapten Raden Sulian, Belawan II
Medan Kota Belawan, Kota Medan
Sumatera Utara 20411
Indonesia
Phone: +62-823-6486-2757
Email: [email protected]
Business Hours:
Monday – Sunday: 09:00 – 17:00 (GMT+7)